We take care of your office, so you can take care of your Business. Ac'cent Business Products has been in business providing Southwest Florida businesses with copier and facsimile products since 1977. We are locally owned and operated and know the reason for our growing success is in our personal touch. Your call is important to us! One of our representatives will always be there to answer your questions and attend to your needs. This is one of the many ways we stand out among our competitors. As long as our Security Blanket Program covers your new system, and your account remains current, these six guarantees, backed by the size and strength of Ac'cent, insure that you will be free from system aggravation and hassles. Free to concentrate on your business, because Ac'cent will take care of the Document Control in your office. Guaranteed Service Guarantee Two Milion Copy Guarantee Uptime Guarantee Warehouse Guarantee Upgrade Guarantee Service Guarantee Ac'cent guarantees you'll have no costs (other than paper) in running your copier. Our Exclusive Security Blanket Program includes all parts, labor, drums, motors, toner, developer, and every nut and bolt necessary to keep your copier copying. Everything is included except staples and the paper you copy on. Guaranteed. Ac'cent has been named Konica Minolta's Pro-Tech Service Center every year since its introduction in 1991. Ac'cent is one of a very select few dealers nationwide to receive Konica Minolta's Pro-Tech Services award consecutively every year. All elements of the service operation - management skill, inventory control, technical expertise, dispatch systems, customer satisfaction and more - are scrutinized and measured. This rigid standard is the very reason this award has become such a powerful symbol of competence and proficiency. Two Million Copy Guarantee Ac'cent guarantees you continuous copier performance. We are so confident in the copiers we represent that we guarantee it for at least 2,000,000 copies (4,000,000 on 60 CPM and faster), or five years, whichever comes first, provided the copier is continuously covered by Ac'cent exclusive Equipment Maintenance and Supply Programs. If we are unable to repair the copier in your office, we will provide you with a temporary replacement system free of any additional charge until the repair has been completed. If we cannot repair your system, we will replace it with a system of equal or greater capabilities. Guaranteed! Uptime Guarantee When you select equipment from Ac'cent, we will guarantee emergency service response time, within our trading areas, of under four hours. The period from the time you call for emergency service until the time a technician arrives at your office will not exceed four hours (during normal business hours 7:30am to 4:30pm, Monday though Friday, except holidays.) If Ac'cent does not meet this Service Response Guarantee, your company will receive a 5% credit toward your next Ac'cent purchase. Guaranteed! Warehouse Guarantee When you acquire your new Document Delivery System from Ac'cent, you will receive immediate delivery. It's easy, because all of our products are stored in our local warehouse at all times. Guaranteed! Upgrade Guarantee We at Ac'cent expect your business to grow. So, if you need a more sophisticated, more featured system in the future, you can use the investment in your original equipment again with our Equity Protection guarantee. Months 1-3 4-12 13-24 25-36 37-48 49-60 over 60 Upgrade % 75 50 40 35 30 20 10